Returns & Exchanges
We want you to feel confident and beautiful in your Rosie Etienne pieces; if your order isn't a perfect fit, you can return it within 14 days of delivery. Please ensure items are unworn, unwashed, and still have all original tags attached for a valid refund.
Initiate Your Return
Visit our online return portal and enter your order number and email address to select the items you wish to send back.
Prepare Your Package
Securely pack the garments in their original packaging, ensuring all designer labels and security tags remain intact.
Ship It Back
Print your prepaid shipping label and drop off the package at any authorized courier location within 7 days of your request.
Receive Your Refund
Once our atelier inspects your return, we will process your refund to the original payment method within 5-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing